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    Frequently Asked Questions

    How long does it take to receive a quote?

    Once you put your list of equipment together and request a quote, it normally takes 1 business day for a Fitline representative to assemble a quote and send it back. Built to order or specialty items may take longer.

    How long does it take to have equipment installed?

    Once a quote is accepted and payment terms for an invoice are agreed on, equipment installation can take from 1 to 2 weeks (if equipment is in stock at our warehouse) and up to 4 to 6 weeks, depending on freight time, assembly time and installation coordination. Back-ordered or built to order equipment may take longer.

    Who installs the equipment?

    Fitline Fitness Equipment is partnered with Fitness Logic Service to bring you the absolute best equipment, service and customer experience. All installation and service (in and out of warranty) is performed by certified equipment technicians. Our team has been successfully installing, maintaining and servicing fitness equipment for many years. We provide a professional installation and service experience. 

    Who services the equipment after it is installed?

    After your equipment is installed, our service team is on standby in case any in-warranty or out-of-warranty service issues come up. Our service team members are certified for all equipment installation and warranty work. We strive to provide the most professional service experience. Routine maintenance programs are available and recommended. 

    What geographic area does Fitline Fitness Equipment serve?

    Fitline Fitness Equipment services Orlando, Tampa, St. Petersburg, Clearwater and surrounding areas